Images disappear on edited products

DogPlay
New Contributor II

I started with editing a series of bumper stickers - no problems.  Got bored switched to refrigerator magnets.  My goal was to replace the silhouette image to a cartoon image of exactly the same.  When I "changed image" I could select a new image, but it would not display.  I tried "jiggling" it by hitting the size buttons - no luck.  I tried changing the image to something else - no luck.  (Golden Retriever example)  Then I noticed one had incorrect bottom text.  I brought the product up to edit that field - and the image disappeared even though I had not touched "change image."  It isn't consistent because I successfully change another with no problem. No differences in the fields edited between the one that worked and the ones that did not.
Missing images 2022-03-05_16-13-43.jpg

3 REPLIES 3

DogPlay
New Contributor II

Hmmm Turning the image off and then on again seems to work.
I'd like to blame accidentally hitting the hide thingy but since I didn't go near the image on that last one ....
Oh well 

DogPlay
New Contributor II

This continues to happen.  I can "fix" it by turning the image off then on again, but it is not normal behavior.  I've only been working on refrigerator magnets so I don't know if it happens on other products.

Pádraig
Moderator
Moderator

Hey @DogPlay,

I'm sorry to see that you are experiencing issues here. Can you provide a link to the design in question so we can take a look?

Thanks for your patience with this!

Pádraig 🙂