Images disappear on edited products
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03-05-2022 04:24 PM
I started with editing a series of bumper stickers - no problems. Got bored switched to refrigerator magnets. My goal was to replace the silhouette image to a cartoon image of exactly the same. When I "changed image" I could select a new image, but it would not display. I tried "jiggling" it by hitting the size buttons - no luck. I tried changing the image to something else - no luck. (Golden Retriever example) Then I noticed one had incorrect bottom text. I brought the product up to edit that field - and the image disappeared even though I had not touched "change image." It isn't consistent because I successfully change another with no problem. No differences in the fields edited between the one that worked and the ones that did not.
- Labels:
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edit
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images
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missing
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replace
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Replace product
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03-05-2022 04:37 PM
Hmmm Turning the image off and then on again seems to work.
I'd like to blame accidentally hitting the hide thingy but since I didn't go near the image on that last one ....
Oh well
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03-06-2022 01:19 AM
This continues to happen. I can "fix" it by turning the image off then on again, but it is not normal behavior. I've only been working on refrigerator magnets so I don't know if it happens on other products.
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03-07-2022 08:40 AM
Hey @DogPlay,
I'm sorry to see that you are experiencing issues here. Can you provide a link to the design in question so we can take a look?
Thanks for your patience with this!
Pádraig 🙂

