Insights - Keywords No Longer Appear

[JessicaAmber]

I no longer see the number of keyword searches on any of my products' Insights pages. That part of the page is completely blank.

[Pádraig]

Hi @JessicaAmber,

Sorry to hear you're experiencing an issue here. Can you provide a screenshot of the error and a link to a product exhibiting the error so that we can take a closer look at this for you?

Thanks,

Pádraig

[SJoy]

I did notice that on one of my best sellers the keyword section on the insights area is back showing again (but not for all products). However, I don't think creators would like to show screenshots of this area because it is their personal store info and not something they would want to share publicly.

[JessicaAmber]

Here's a screenshot, it's not very helpful because as the other commenters have said, hard to take a screenshot of something that doesn't exist.
Link to a product that I KNOW used to show keywords here: https://www.zazzle.com/elegant_vintage_castle_illustration_wedding_invitation-256391895972932861

[CrazyMermaid]

It's hard to take a screen shot of what doesn't exist. Insights used to list keywords and say if it was Zazzle or Google. Now I don't see any keywords on any product. I found that data very helpful and I miss it. I don't know if it is there or not, since it is not something I have any control over. Some products never showed keywords, others did. 

[VivianD117]

Another helpful place to look is under the tags for a specific product -- often there is something underneath called "related searches" and I've found those very informative.

[CrazyMermaid]

It isn't the same thing as knowing what exact keywords and phrases people used to get to my products and which products came through google. The other stuff is just conjecture.