It's Dec 16th and I still have not gotten my email from Paypay that my earnings are available.

Bebops
New Contributor III

This has never  happened before.  I always get the email by the 15th.  Can you check to see if something is wrong? Thanks.  

6 REPLIES 6

MasterpieceCafe
Valued Contributor II

I got my email on the 13th. Are you sure it's not there?

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masterpicecafe@gmail.com

Positive.  I got my November account balance from Paypay on the 13th  which is just a way to check recent activity but not the email saying that December is available.  Will some monitor please help me...

Sara_H
Honored Contributor III

@Bebops 

The payment that we received on 13th Dec was for October Sales.

In January 2025- that's when we'll be notified for any November sales (and paid about 15th Jan ish) then in February we'll get payment of any December Sales (about 15th Feb ish)

eg December sales won't be paid until February 2025

Bebops
New Contributor III

I think this makes sense. Thanks.

 

Marcia
Valued Contributor III

I check my PayPal account yesterday & the funds are there. But I never got the email. I've also stopped getting emails when my sales have been sold/shipped so perhaps that's related. It would be nice to get everything fixed.

Joco
New Contributor III

Same here. I have not received my December 15th payment.