Last viewed stats stopped working again 3-3-2025

[Anne]

Here we go again ...

[Harmony]

same here. seems to be a weekly issue at this point

[Wesha]

Same here .... stuck again

[LMGildersleeve]

Actually, the very last day they were recorded was on the 1st of March... not the 3rd.

[Bailey68]

Same here, views once again stopped updating.

[Jadendreamer13]

Yes, same here.

[Marcia]

Yup, same here again. This is the 3rd day. (March 3)

[mgdesigns]

Same here, last updated 2 days ago

[Harmony]

making hidden products public, as well as the latest products sold are also not updating

[Wildart]

I have a theory, after being so long here... I think it is linked to updates and changes, that is, new product lines or variations within a line. it Seems to cooincide...

[Scott]

We'd prefer that people don't guess at the reasons why something may be broken, because this can lead to bad information being spread around.

We do add new products to our site with frequency, but I don't believe that's the issue here.

[Zorinda]

Instead of making us all speculate about why so many things seem to be frequently broken on the site can't you please share a bit more about what’s actually going on?  That would prevent “bad information”.  The information vacuum is completely frustrating.

[mgdesigns]

Can an admin tell us if we should or shouldn't be creating new products or making any changes when this happens please?

[Scott]

You can continue to create new products.

[Mark]

Hey all,

Sorry to hear about this issue. I have reported the issue to the team and I will let you know when I have an update.

[Anne]

Thanks, @Mark 
Could you please also ask what the strategy for publishing new content should be, as @mgdesigns asked?
I imagine newly published products with zero views for several days will not be doing well? Thank you.

[Wesha]

Its still stuck ... over 4 days now 😞

[Flanerie66]

Same situation here! 

[Deseades]

I just wanna add that some of my recently deleted products are still visible:) Hopefully, it will be solved soon! Greetings

[mgdesigns]

It's working again for me, last viewed date 1 day ago now

[MadjackGG]

Shifted 299 products into a new category (with subcategories) over a week ago, and although they're visible to me in store management mode, they're still not visible on my public storefront. 

https://www.zazzle.com/store/dialogue_design/products?cg=196374619438157364

In contrast, the pet bandanas I've been creating these past few days have appeared on my public store without issue.

https://www.zazzle.com/store/dialogue_design/products?cg=196213966233098192

[Scott · Accepted solution]

The 'Last viewed date' statistic should be caught up. I just checked a few stores and it looks good to me.

[Wesha]

Thank you, its working again !

[jmc]

Hello, just wondering if they are off again. My stats are not showing any activity as of 4 days ago. Thanks. 🙂 

[Flanerie66]

Same situation here! 😞

[LMGildersleeve]

Hiya Scott, how long shall we wait before ringing your bell. It's currently AM ET on the 7th and all my stores are stuck at day 6. 🤞 it rolls around to the rest of us today.

[ATayloredDesign]

This is not working for me. For 6 days now I'm not showing any views. 

[Ellvineblue]

Hello everyone, Hi Scott,

Same here, I don’t have views in any of my stores since end of March 25. Please help, thank you.

[RMorganSnapshot]

Well either I've now COMPLETELY dropped off being seen on Zazzle now (it was close anyway 🙄 ) or it hasn't worked in at least 6 days..........