Lots of products disappeared from store categories

Anne
Valued Contributor II

I was looking at my wedding store and noticed several categories appear as empty.

And this category has just one product left, the rest is gone 

 

Anne_0-1652546793153.png

This product for instance, also belongs in this category:

Anne_1-1652546876961.pngAnne_2-1652546899443.png

https://www.zazzle.com/artistic_painted_coast_beach_wedding_invitation-256444934958968564

I remember trying to re-order products in different categories a while back, but now everything seems to have gone completely.

The stats are also quite a mess. When I view the last sold dates, all dates are messed up.

And I have sold things from this store yesterday, but the last viewed date shows that for 2 days nobody looked at anything ...

I don't dare to explore further what is happening for fear of discovering more problems ...

Thank you for your help.

 

Anne Vis Icon
3 REPLIES 3

CreativeLeahG
Honored Contributor III

Don't worry, I noticed exact same thing, items missing, no sales or views for two days but there were sales in the earnings report. So, another weird blip plus indexing issue I imagine.

Harmony
Valued Contributor

I have had this problem since Easter. Search for products by department is not generating all product results

Anne
Valued Contributor II

This is still a mess, can any of the moderators please look into this?
Thank you!

Anne Vis Icon