Missing items due to filters not functioning correctly

CreativeLeahG
Honored Contributor III

Reposting this as it is deemed 'off topic' re the 'missing items thread and is 'headed for deletion' from that thread

 

  • @Scott  @Roberta @James 
  • re my  20,000 missing products from the filters (and those of others, totally perhaps 40,000) - I previously  assumed it was because Zazzle decided to remove them from the results. I've provided screen shots previously and it has been the case for months. The lowest-priced filter is not working.

https://www.zazzle.com/s/wedding+invitations?st=price&sd=asc&q=wedding%20invitations&sgsc=wedding%3A...

I know exactly how many of mine aren't showing re this filter:

  • 8,904 flyers
  • 11,326 flat paper sheets

As I mentioned around 20,000.

I did email Padraig re this months ago, but didn't bring it up again as I assumed it was an executive decision. Zazzle nolonger wanted 'budget items' featuring and I do not 'argue' with business decisions. I will say though, doubling the price of semi-gloss flat sheets (which they did a while back) and now removing them from 'lowest' filters creates a problem for my affiliate filters previously set up to show the lowest priced, as well as must be hard now for customers coming to the site to find 'as advertised' Zazzle's UNDER $1 invitations. Fortunately, I have since found a way to locate them so I can create new filters but blimey .... this is not helping the customer or affiliates at all.

Note: Things may have improved a LOT as a result of the filter change and if that's case, I have no issue, you got to do what you go to do, except of course when it comes to leading consumers to believe the filters 'do what they say'.

If customers can't find the 'budget' items they will go places which are VERY transparent with their prices.

zazzle missing items filters.png

2 REPLIES 2

creativebunny
New Contributor III

I have the same issue of not all products being indexed in the search results.

CreativeLeahG
Honored Contributor III