Most of my Collections are Missing?

MasterpieceCafe
Valued Contributor II

I was looking through the MP for some of my Christmas designs and when I search my name (christmascafe) and click "collections" only one shows up? I have 72 in that store.

This is one of those collections.

https://www.zazzle.com/collections/119917511731237384

I don't see anywhere that it might be set to private? Is this collection visible?

Why are my collections not showing up?

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6 REPLIES 6

LMGildersleeve
Valued Contributor III

The last changes that took place for Collections produced a lot of this same question. Unfortunately, I can't recall where that very long discussion took place. Perhaps try searching keywords to find it? I'm sorry I haven't anything else to add. Perhaps someone will help you further.

Scott
Community Manager
Community Manager

Marketplace search is intended to search for products, not stores. Searching for a store name will not show you all of the products in the store.

If you're looking to see what collections in your store are publicly visible, then open a private browser (or log out of your current browser) and go to the Christmascafe store page, then view the Collections tab.

MasterpieceCafe
Valued Contributor II

But if I search my store name I have 8k products show up, then I click the collections button and only one shows up?

I'm just trying to figure out how sales dropped so dramatically.

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masterpicecafe@gmail.com

BKMuir
Valued Contributor II

I do see 72 collections under your store Christmascafe.

It would be nice if we could refine a list of ALL collections.

Scott
Community Manager
Community Manager

Check your member profile --> Collections tab.

For instance, yours is here: https://www.zazzle.com/mbr/238595390277379105/collections

This will show you the publicly visible Collections for your account. For a full list of collections that you've created, be logged in and visit that link.

BKMuir
Valued Contributor II

Scott - my response regarding linking to ALL collections, was to Everyone's collections, not just my own. Say I am looking for a collection of giraffe images and there are 500 collections existing with giraffes. As I see the sorting option under the FILTER tab = CREATOR STORE, it seems to be a truncated listing, showing only about 100 results, or less.