My design was fine until...

SuzyLeeLo
Contributor II

I have no idea why this is happening. I was cleaning up some of my collections and discovered one of my puzzles is not looking right anymore!

In fact, my entire puzzle collection looked like it needed to be fixed. The view of this collection at first glance showed that some of the marketing displays were in the wrong orientation. 

Screenshot 2023-04-05 at 8.26.47 AM.png

Yet, when I go to fix it the option is correct but not displaying properly. As you can see from these screenshots:

Screenshot 2023-04-05 at 8.27.55 AM.png

Screenshot 2023-04-05 at 8.28.35 AM.png

When I inspect the design for the One that is visually off, it looks fine in my designer... except the preview is completely off. And very different than the actual display inside the marketplace. 

Screenshot 2023-04-05 at 8.29.52 AM.png

Is this a known issue and is hopefully being fixed? I am about to conduct a new class to help teach others how to use Zazzle. And I wanted to use this collection as an example.

2 REPLIES 2

SandyMDesigns
Contributor III

I am seeing that with my puzzles.

SandyMDesigns_0-1680737098627.png

 

Mark
Moderator
Moderator

Hi all,

Thank you for flagging. This is currently a known issue. We will let you know when we receive an update.

- Mark