No RIGHT panel in design area

[BKMuir]

Trying to test out my answer for someone else's post, I discovered there is no Right hand panel in the design area. (Same issue on Firefox and Microsoft Edge)

When I go into the design area today, I get no options in the RIGHT HAND panel.  ??? ...

Okay I did some testing and I do see the right hand panel AFTER I input text or image ...
But panel only shows while the element selected - nothing if I click off of the text/image.

Nowhere is there a place to choose a background color??????

NO designing for me today.

[BKMuir]

My Bad about the BACKGROUND (that's on the left panel) ... Brain Freeze.

However the right panel is not my confusion, still missing as stated above.

[Scott]

Can you share a screenshot?

[Sara_H]

@Scott Normal design tool has a sub menu to add a background color when you click on the layer (little arrow)

the envelopes don't

[Scott]

Not all product types have a Background layer. Shirts also don't. There's probably other product types, too.

[Sara_H]

Fair enough. Just seems as a paper product it's just screaming for one 🙂

[Cat]

Not sure what you're seeing, but since the right-hand panel is contextual, it doesn't contain anything unless/until you've added at least one layer and/or have got one of the layers highlighted/selected. Are you still not seeing it even when you've got a layer selected?

[Sara_H]

@Cat the 'add a background color' layer on the envelopes doesn't appear even when you add your own artwork layer but that's by design apparently (as per Scott's reply to me earlier)

[Cat]

Hmmm... maybe I'm confused about what the question was! 😃 At any rate, it does drive me crazy that there's no background layer for envelopes - especially for the inside part. I end up using filled rectangles to get the color I want. For the outside part there actually is a background color feature, but it's located on the product page, not inside the design tool! I think that was supposed to make it easier for customers, but it drives me batty!

[BKMuir]

OK - it was probably my "brain fog" yesterday. On checking today there seems to always be nothing in the right panel on a new product page, or when you click off of the design element. Yesterday (and somewhat today) I was certain that there was something in the right panel on opening a new product design page.

Sorry about that.

Regarding the background color .. I was certain that I had used this option in some of my VERY EARLY envelopes, but I guess I chose the colors on the product page from the Printed Background Color section.