non-existent review

Harmony
Valued Contributor

i received a notification that i received a product review. It has been at least 12 hours and no review has shown up in my reviews section

6 REPLIES 6

Sara_H
Honored Contributor III

@Harmony could it be that the review was left on an international site? I know my .uk ones don't appear on the .com and I have to log into .uk to see them.

PAZP
Valued Contributor II

Thank you for mentioning that. I had no idea. 

WHS_Designs
Honored Contributor II

Sara H is right. You'll have to log into your other shop domains to figure out which country the review originated from.

Harmony
Valued Contributor

It is pointless to be notified of a review when the notification then doesn't allow you to see the review, and doesn't tell you which domain it was left on

Digitalbcon
Contributor

Zazzle filters the reviews to determine which ones are made visible.  I’ve even had reviews that were published and then removed…so go figure?!?

Marcia
Valued Contributor III

@Digitalbcon I just had a new review removed & I am happy about that because it was a bad one. It was the printing on a binder. I've personally ordered binders in the past & they've always printed well so I don't know what happened in this instance. Makes me uneasy, however, regarding quality control.