Not getting my referrals

CatsEyeViewGift
Contributor III

Last purchase:  I cleared my cache / cookies and then went into facebook, followed my link, and ordered quite a few postcards from my referral link.  I did not get my referral.  I wrote to customer service and they sent back an email telling me I should have cleared my cookies which I told them I already did.  How do I get my referrals - it was a large order -- or is Zazzle just deciding not to give referrals anymore?  Or have they changed the way the referral link should be set up?

I've been using www.zazzle.com/store/CatsEyeViewGifts for the last couple of years as I was told to do.  Always worked (if I remembered to clear my cache / cookies first).  What has changed?

 

1 REPLY 1

tiffjamaica
Contributor III

https://community.zazzle.com/t5/technical-issues/corrupted-quot-cookies-quot/m-p/197376  Read this thread - It's happening to a lot (all?) of us!