Otterbox phone cases change to iPhone 14 while set at 16

Anne
Valued Contributor II

Weird bug: not only do the product pages show a phone case for an older model, but these are also SOLD OUT. 
https://www.zazzle.com/classic_fine_art_wine_otterbox_iphone_case-256480661282061383?formfactor=appl...

https://www.zazzle.com/tuscan_landscape_quote_wine_otterbox_iphone_case-256365863816921022?formfacto...

(this is the link I get when I click copy link, which in itself is already weird)
So it seems like the link gets corrupted in the collection:
https://www.zazzle.com/collections/gifts_for_wine_lovers-119324883784464513

When I get straight to the product, it does not seem to be happening:
https://www.zazzle.com/tuscan_landscape_quote_wine_otterbox_iphone_case-256365863816921022
https://www.zazzle.com/classic_fine_art_wine_otterbox_iphone_case-256480661282061383

Thank you for your help.

 

Anne Vis Icon
1 REPLY 1

Scott
Community Manager
Community Manager

I think what you're seeing here is expected.

Phone cases are a bit of a special case situation. If you go to any iPhone product page you can open the 'Device Type' dropdown and change to any other iPhone model. And on top of that there's several different styles of each phone case. In order to make this work we end up adding extra information to the URL. Not a big deal.

The link that you mention is corrupted is actually working just fine. If you follow that link you'll notice that it's out of stock. If you change the phone still it'll be back in stock.