Pagination Function of Collections Display has a Malfunction

Windy
Honored Contributor II

I am noticing a malfunction with multiple accounts belonging to Creators.   I look at the Creator's profile page. I select the Collections button. I  see several pages of collections displayed. For one Creator which I just checked, there were 74 collections listed and I was given the opportunity to scroll through from one page of collections to another and to another. 

Then I clicked on the Products button. 

Then I went back and clicked again on the Collections button.

Now the Pagination Function is Missing.

There is only one page of Collections showing--twenty collections show on the page and there is no way to scroll to the next page of twenty collections, even though a moment ago I was able to scroll through all pages of collections and and see all 74 collections. 

I've replicated the exact same exact problem just now,  with the Creator page of four separate Creators.

People have been complaining about this in the forums for a few weeks now, but I am not sure that anyone teased out that it's some kind of a problem with the pagination function. (Whether "pagination function" is  the right terminology, I do not know.) 

I am on iPad, browser is Chrome.

I also do Postcrossing!


3 REPLIES 3

PatriciaC_Vener
New Contributor II

Oy vey! Something else to worry about!

Connie
Honored Contributor

Can you check my store and see if you are seeing the same thing? I just tried it in the public view of my own store on Firefox on my laptop, and everything is working fine. I'm wondering if it's a mobile issue only?

Windy
Honored Contributor II

Yes, I see the same thing on your Creator profile page. At first, I see 161 collections and can scroll through. I click on store link. I click on collections link again, now I can see only 20 collections.  Someone else mentioned to me that this condition persists for ten minutes and then goes away, which I confirmed to be true.  IN other words, if I look at your profile again 10 minutes from now, I will probably see 161 collections.

I also do Postcrossing!