Pearl celluloid guitar pick

[mylittleeden]

I moved a product that was discontinued on to pearl celluloid guitar pick but when I viewed it in the back end my new transferred product is showing as discontinued? Are guitar picks discontinued is this a bug because I transferred the item? Can you confirm guitar picks are still available and what has gone wrong here. I am hoping it is just related to the transfer and it will clear maybe? This is the item I am having trouble with? Back end says discontinued and it is not visable in the marketplace. I was going to transfer some more items but until I know this works and will be visable I will await your reply. Thank you  💝

Louisa custom decorative name meaning pearl celluloid guitar pick
by Namesense

[Cian · Accepted solution]

Hi @mylittleeden,

I can confirm that our Guitar Picks are not discontinued, nor is your posting displaying as discontinued.

When you transferred the design and posted the guitar pick, you listed a new product. When new products are posted, they must be indexed which usually takes between 24-48 hours however there is an ongoing indexing delay which means your product will be made public eventually it's just going to take a little longer.

Hope this clears things up!

- Cian

[mylittleeden]

Thanks yes all good now, phew! Thanks for the clarification ❤️🌈🌟

[Kaleiope]

I'm pretty sure if you transfer a hidden product to new product the new product will also be hidden unless you check "public" when you go to sell the product. This might be what happened here

[mylittleeden]

Yes it wasn't letting me change it. But all good now no longer showing discontinued, I just needed a bit more patience. The other products I transferred on to where all fine just the picks that had this time delay it seems.