Postcard is multiplying instances of itself
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01-20-2023 05:34 AM
I have a postcard (256845104974906362) that shows a copy of itself--two instances in the row on page 1--and if I go to page 2, it shows up there too. If I go back to page 1, there are now three instances. Switch pages and then go back, and there are four instances of it. The copies have zero views and the original has 20 views. I'm afraid to delete the copies for fear the original will also be deleted.
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01-20-2023 05:53 AM
Hi Barbara,
Thanks for your post. I'm sorry you're experiencing an issue here. What pages are you seeing this error on? Is this in your store? If you can provide more clarification or a screenshot I'd be happy to take a closer look for you.
Thanks for your patience.
Pádraig.
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01-20-2023 07:36 AM
It's in the back end of my store and when drilled down to postcards. I've tried it on a different computer, and it's doing the same thing.
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01-23-2023 05:10 AM
I checked again this morning, and nothing has changed. It starts off with two instances of the card, I go to page 2 where it shows again, then back to page 1, and there are now three instances. Going back and forth, I end up with eight instances of the card. I ran out of steam and stopped checking. I'd love to have this checked into.
Thanks.
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01-23-2023 08:44 AM
Hi @Barbara,
Thanks for clarifying this for me. Strangely, I am able to replicate the same behavior you described on my side too. We will investigate this further for you and let you know of any updates as we have them.
Thanks again,
Pádraig.
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01-23-2023 09:20 AM - edited 01-23-2023 09:20 AM
Thanks, @Pádraig . Just to make sure my belief that deleting just one of the clones was dangerous, I set one of them to Hidden. Instantly, they were all set to hidden. Doubtless, deleting one of them wouldn't be a good idea.

