Problems With 'Group Products'?

jophb
Valued Contributor

Is anyone else having issues with the grouping of products? I know of at least one other person (outside of the forum) that is.  It seems that any products since the early June Zazzle updates/glitches are having trouble with it. The grouping isn't working.  Even when I ask for a group.  And this is even on items that are only a background color change, so they shouldn't have any other changes to the design or template that could cause an issue.

Not sure if this is related to other glitches, or perhaps the team that approves the requests is working on other things and it is backed up weeks? 

2 REPLIES 2

ChromaMaven
Contributor II

Same. The products that I grouped in the last couple of weeks did not group even though I submitted the request.  Other products with the same pattern but different color ways, were automatically grouped but not how I wanted. I will submit a request for the grouping I want.

CD3
New Contributor

Hi. I also have had the same issue. I grouped some products early last week to give my customers several color choices and the grouping is still not showing.