9 REPLIES 9

Susang6
Contributor III

I have the same problem, My moose products have not been updated to the newest section of the marketplace.  Products were created on 2/24/ 2024 and so far I have waited 5 days and still not indexed. 

Scott
Community Manager
Community Manager

I moved the posts above from an older discussion into a new one. This will decrease the amount of time people spend reading through older comments.

We've made some adjustments to help speed up the indexing process. We hope that this will bring things up to date in the very near future. We'll be monitoring progress over the next few days.

You're welcome to add some examples here if you'd like. That might help you keep tabs on what is/isn't appearing in the marketplace.

For those that are not aware, this process is a little bit like unclogging your kitchen sink. You make an adjustment and then monitor the progress. At this stage it's difficult to say how long it'll take before things are back up to date.

Hello

Facing same indexing issues.. 

https://www.zazzle.com/store/snuggleberry/products
Not a single product showing since 2/25/2024
Created 31 products since  2/25/2024.

Hope this gets resolved soon. Thank you.. 

PetStar
Contributor II

Hi Scott,

Hasn't been indexing in my shop since 3/28. Thanks!

https://www.zazzle.com/store/marisuvalencia/products

IvyMia
New Contributor II

Ivy
New Contributor II

I have encountered the same issue. I opened a new store, added around 15 products, but none of them are visible. The only place they appear is in 'My Account,' under 'Recently Created' products.

Perelandrian
Contributor II

I'm having this issue also, 20 products created on 2/25-2/26 and the most recent showing were created on 2/24.

BeautBotanical
Contributor

I have this issue too, no products uploading since the 24th of February