"Replace Product" is Sending Revised Items to "Saved Designs".

[NigelSutherland]

Normally when I make amendments and replace a product, the item image goes faint and stays that way until the process has been completed. Sometimes it happens quite quickly, but I understand it can take a few days.

Today however, I have made changes to a number of items, but instead of seeing each product image go faint, with its accompanying message, it stays the way it was before I made any alterations. I then discover that all the items I have revised so far today are in my "Saved Designs".

Is this an error? I can't really carry on making amendments if I'm unsure if they're going to be implemented...

[Mark]

Hey @NigelSutherland,

I'm sorry to hear about this issue. I have flagged it with the team and I will let you know when there is an update.

[Zorinda]

FWIW when I replace a product it goes gray AND the revised version shows up under Saved.  Occasionally they’re processed quickly and the gray disappears really fast.  However, the original product incarnation still shows.  I find that it actually catches up and changes in a day or two. 

[Connie]

They have always gone into my Saved Designs, and are nearly impossible to delete them from there. Zazzle fixed that for a while, but it seems to be a problem again.