Reviews missing

blushroses
Contributor

All reviews from my store is missing ( i had more that 300 reviews ) .... pls help

20 REPLIES 20

Harmony
Valued Contributor

same here

Also, is posting reviews on store accounts being phased out? I seem to get only one or two reviews in December and i highly doubt no one else reviews a product in a year's time. Is Zazzle still restricting/removing reviews ? Can we have all reviews across all domains visible?

Mark
Moderator
Moderator

Hey @blushroses,

Thanks for flagging this. I am reaching out to the team now and hope to have an update soon.

- Mark

Thank you 🙂

Marcia
Valued Contributor III

Yes, me, too. I was just about to report this, but you guys beat me to it! Noticed it last night.

SORS
Contributor II

Yes, I noticed all my reviews are missing also. 

GabiwArt
Contributor II

It looks like the reviews of the products have also disappeared.

Soumya
New Contributor III

Same!

samack
Contributor II

My reviews are also missing.

Lais
Contributor III

I'm not being able to find any product reviews on the site. 🙁

Scott
Community Manager
Community Manager

I've passed this along. Thanks for reporting.

SharonCullars
New Contributor III

Just checked my reviews and the statement given is that I haven't received any reviews yet. I've received reviews over the years. The last one was a few weeks ago, so where did they all go? Has this happened to anyone else?

All reviews are gone.

Mine too. Weird Zazzle days usually mean they are making changes to the site. Lots of things are hinky today.

My reviews received seem to be there, but the reviews I've done are all missing.

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WHS_Designs
Honored Contributor II

all my reviews are gone from my stores, but they are still present under my member profile.

Marcia
Valued Contributor III

@WHS_Designs ditto, I noticed that yesterday.

WHS_Designs
Honored Contributor II

I should clarify that to mean my Received reviews.

Not worried about this absence at this point as they're obviously still visible on my member profile (albeit just to and for me). They'll be publicly visible again sometime.

W.H.

blushroses
Contributor

review is back ..thank you best Zazzle guys...

Scott
Community Manager
Community Manager

Yep, yesterday we made a few updates. It may take a bit of time before all store pages (and product pages) are updated.

WHS_Designs
Honored Contributor II

reviews have been reinstated and are visible in my stores now (thanks Zazzle!)

W.H.