Sales Appear To Have Stopped IS This A Technical Issue?

CreativeLeahG
Honored Contributor III

No sales recorded via notifications in 17hrs - very unusual, is there a technical issue @ScottC ?

1 ACCEPTED SOLUTION

HeatherM
Contributor II

I had a sale a 4 hours ago.

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11 REPLIES 11

HeatherM
Contributor II

I had a sale a 4 hours ago.

CreativeLeahG
Honored Contributor III

Thank you Heather.

 

CreativeLeahG
Honored Contributor III

And they're back ... thank you Universe.

Awesome! Did you notice a big drop in your traffic during the same time period? I tried to look at my Google Analytic data by hour, but apparently Google only shows hourly data for prior days.

CreativeLeahG
Honored Contributor III

I don't have GA  but linkover history is normal as far as I can tell. It seems to be back to normal now 🙂 

Whoop! Whoop! The forum is such a great place to learn and help each other out! I am so happy to hear your sales are back to normal!

Scott
Community Manager
Community Manager

Sales "stopping" is indeed a technical issue. But data looks normal from my end.

We have people watching a variety of metrics in real-time. If they believe there's an issue then they'll reach out to a group of people, which includes me, and we'll drop everything and investigate.

Not sure of the reasons why you haven't received a sale in 17 hours. I see one from a few hours ago.

Connie
Honored Contributor II

That is very reassuring to know!

CreativeLeahG
Honored Contributor III

Thank you, they began flowing again inside an hour of me posting here ... honestly the Universe really has fun with me sometimes.

WHS_Designs
Honored Contributor II

I've had a number of sales over the past 17 hours (and counting). Pre-Christmas sales appear to (finally) be picking up!

CreativeLeahG
Honored Contributor III