Saved Designs Not Deleting 4.18.2022

LMGildersleeve
Valued Contributor III

Hi Scott,

I've noticed since mid-March the products in Saved Designs I deleted won't go away. This morning I noticed a few that were successfully deleted in early March have come back. What do you need from me (if anything) to help fix this issue?

46 REPLIES 46

Mark
Moderator
Moderator

Hey all,

Thank you for bumping this issue. I have passed on some more examples to the team and hope to hear back soon.

- Mark

PAZP
Valued Contributor II

THANK YOU, Mark.

Harmony
Valued Contributor

It's been almost a year and all of the replace product designs are still sitting in my saved designs folder

folder says these are supposed to be removed after 6 months of inactivity

Harmony
Valued Contributor

issue still occurring and it has been over a year 

plumb4me
Valued Contributor

It's been almost a year and none of my saved designs, that I used the replace product on, will delete either. I have pages and pages and I've given up on trying to delete them. None of my were ever deleted. I can delete any current saved designs, that I did not use the product replace on.

Harmony
Valued Contributor

issue is still occurring.. over 1 year now

plumb4me
Valued Contributor

I still have saved designs, that are over a year old, that I can not delete.