Shapes?

[Boki]

What's happening with the shapes? I've been making stickers, plates, pillows on a square shape, and then I see them appearing on round and rectangular shapes, which absolutely ruins the form. Can you go back to the shapes I designed them on, so that customers can see them in a meaningful way?

[LMGildersleeve]

This was announced on Feb 19th.

Update to Zazzle Sticker Safe Areas – Review & Edits Available

You'd better get a move on to edit those stickers. Deadline for edits is March 1st.

[Boki]

The topic is not related to stickers, but also to pillows, plates,... This doesn't solve my problem and is not related to my work. Thanks anyway. 🙂

[almdrs]

Hello, Boki! 

Can you show a screenshot of those shapes that have changed?

[Boki]

What I made in a square shape, on the website you can see it in a rectangular or circular shape, so some parts have lost their shape and don't look good (cut off). They are not displayed on the template I chose, but have been transferred to another one.

[NigelSutherland]

When you publish an item you can select "this style only". 

[Barbara]

For those that appear to have changed, have you gone into Edit Details and then Options, changing the shape to the one you want? If so, does your choice remain or does it change once again?

Colorwash's Home

[leon]

I also don't know why, some of my card also change to other size and some are not change. My invitation card size is 5" 7" change to 3.5" 5". But when i create them, I did the same way. When i try to change different size, the design don't get back to original state. In design screen, the design is chaos.

[LMGildersleeve]

Wow, I'm afraid to look at mine. That is bad. I bet this has something to do with the alteration of the sticker lines change. 🤔

[Scott]

@Boki Can you provide some links to products that are affected?

[Boki]

For example, this one, and it applies to all pillows because I made them in 16"X16" size, and they are shown like this:

https://www.zazzle.com/eggs_easter_vintage_popular_collection_throw_pillow-256886980873657924?style=...

And the same goes for the stickers and plates,...

[Scott]

When I log in as you and visit your store I can open the pillows without issue, and they look just fine. However, if I go to a Collection and then open the product it doesn't show up properly on the page. This appears to be the issue that you're facing. Engineering is aware of the issue. I'll be sharing updates here: https://community.zazzle.com/t5/technical-issues/product-attributes-changed-when-viewing-collection-...

[Boki]

Thank you. I hope the issue is resolved soon,...