Slow Back End While Designing

Prov1423
New Contributor III

Is anyone else experiencing a slow down while designing new items? 

1 ACCEPTED SOLUTION

Prov1423
New Contributor III

I called my internet provider, and they said there is an outage affecting my area that could be causing issues for me. I'm unable to move text around on a new invitation that I am creating. It is also slow to load all of the different layers on the card. Some layers are visible. Some are not. It's taking a long time for all of the layers to become visible on the page. Copy and paste function is not working or is very slow. However, this may be from my internet provider's end. Thanks for following up!

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4 REPLIES 4

Prov1423
New Contributor III

sorry, I can't figure out how to edit my original post. I meant I was wondering if the site was a having a glitch or if it's from my end / internet provider.

WHS_Designs
Honored Contributor II

it's slow for me today.

ETA: both the backend (e.g. slow to adding to Collections from the backend) and the design tool (e.g. tools are sluggish and slow to respond to mouse).

Scott
Community Manager
Community Manager

Can you provide some examples of what is being slow?

When users mention "backend" it's usually referring to the store page that shows a product grid. This page is not the same one used for designing products.

Prov1423
New Contributor III

I called my internet provider, and they said there is an outage affecting my area that could be causing issues for me. I'm unable to move text around on a new invitation that I am creating. It is also slow to load all of the different layers on the card. Some layers are visible. Some are not. It's taking a long time for all of the layers to become visible on the page. Copy and paste function is not working or is very slow. However, this may be from my internet provider's end. Thanks for following up!