Sold Yesterday - Last Viewed Date: 6 months, 24 days

[Laura]

How does this happen? This isn't the first time, it actually happens quite often. It makes me wonder how many products have been viewed without the view being registered, whether it was purchased or not. 

[Mark]

Hey @Laura,

Thank you for flagging this. I have passed it on to the team now.

[Sara_H]

It's not just you so there seems to be some sort of issue @Laura @Mark 

[Connie]

That happens to me frequently, too.

I think Views don't keep up to date- I've had some products that needed optimization that I re-viewed, added cover photos, and shared to Pinterest, and they are still showing no views in over 15 months. At least they stayed public though.

[Mark]

Hey all,

I have followed up on this with the team to see if we can an update.

Thanks for your patience.

[FM]

But WHEN are you going to solve this issue? It's been months. Meanwhile my products are automatically hidden by Zazzle, the zRank is going down, and I'm afraid to upload new products because of this

[Mark]

Hi @FM,

We don't have an ETA at this time, our apologies.