Strange Royalties computation on Flat Note Cards

[UlyssePixel]

Computation of Royalties for Flat Note Cards is rater disturbing and different from royalties on other Cards on Zazzle marketplace.

Even when the customer does not chose ANY option, 55% of the sale price is put  on the "standard product" part and 45% on the "option" part; but the customer did not select any option!. Here is an exemple:

When I saw this the first time I raised my royaltie to 26% to get arround 15% on the sale even with this issue.

But the same custumer the same day also ordered Flat Note Cards with the option "high definition" and I got LOWER Royalties! Zazzle lowered the "standard product" to 2.7% (0.20€ instead of 2.30€!!!!!!) and increased the option part to 97.3%. And by Zazzle rules I only get 5% on the option part. Here is the example:

I find this quite strange and even unfair from Zazzle. Why dont we have the same rules as for others Cards ?

• 100% of the price if the customer do not select any option;
• not reducing standard product price part if the customer select options.

Could Zazzle have a look at this to check if it is a bug or a choice of Zazzle on how the royalties are computed on this product ?

Thanks by advance for your response

[ColsCreations]

It doesn't matter how a product is published. You can publish it with a more expensive user-option selected as the default, or you can publish it at the cheapest option and the customer would select it themselves. Either way it doesn't matter, in Zazzle's calculations it is treated as a User Option upgrade which does effect your total earnings, most especially notable when the product is on sale.

Take a look at this thread here:
technical-issues/enclosure-cards-price-royalty-v-personalisation 

It explains in detail how User Options are calculated and that the $0.35 upcharge for high-def printing is a User Option.

Here are two other threads with details about how User Options are calculated:

User Options, such as special sizes and embellishments, pay a fixed royalty of 5%.  

Earnings percentages not calculated correctly  

@UlyssePixel 

[UlyssePixel]

Thank you @ColsCreations  for your answer but the cases you show in your examples does not apply for my Flat Note Cards case.

When I created my product I did not select any of the options available: the size is standard (3.5 x 2.5), NO rounded shape, NO special Printing Process. The only thing is the envelopes: If I deselect it, I cannot post the product for sale. And anyway, it is only 25% of the price; not 45%.

And it does not explain why when  the client select an option (high definition in my 2nd example) the price of the "standard product" decrease to the profit of the "options" part (going from 2.30 to 0.20 !). This does not apply with others Cards products.

I beleave I understand how Zazzle computed this. But for me this is wrong: why should I earn LESS when a customer select an expensive option? I can understand I earn only 5% on this option but I cannot undestand why it reduce my earning on the standard product.

The way Zazzle compute Royalties on Note Card could even produce negative royalties. 

[UlyssePixel]

Please @Scott, could I get an response from Zazzle on this issue ? 

Let me reformulate this. On Flat Note Card (and not on other cards), is it  normal (Zazzle Policy) or a bug that I get:

• 45% of the sale price as "options" even if I do not select any option when I create the product and the customer do not select any option.
• If the customer select an expensive option, the price part of the "standard" product is reducted from 2.30$ to 0.20$ (and is probably added to the option part of the price) and I get lower royalties.