Stroke and Drop Shadow Glitch

PrintablePretty
Contributor

Experiencing a glitch with the new stroke and drop shadow feature. In the design editor it looks great. Screenshot 2024-11-13 141045.png

As soon as I exit the design editor it changes to this on the product

Screenshot 2024-11-13 141102.png

Can someone look into this so it can be fixed? Thanks so much! 

3 REPLIES 3

Barbara
Esteemed Contributor

I just now played with it a bit, and it appears the oddities are noticeable with script, either the outline or the drop shadow (I think it's the outline) overlapping the next letter, which in turn overlaps the next letter after that, and so on. Probably the only way to avoid this would be to give more space between the letters. Not such a viable choice since script doesn't look very good when spaced out.

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SheaPrints
Contributor III

I've noticed that the 'outline' type doesn't always look the same in the 'design editor' as it does in the 'preview'. I'm assuming the 'preview' shows how it will print, but it would be good to know for sure!

Here's an extreme example:

Outline1.jpeg

 

Outline2.jpeg

 

Also, the 'outline' feature doesn't always transfer to other products, which is a problem for customers who what to use the 'transfer design to a product' feature. I really hope this gets fixed too!

A possible solution to the problem you have, would be to position a copy of your 'template text' (minus outline and drop shadow) over the existing text, so that it covers the overlap. You'd then need to play around with the outline thickness below, to match your existing design.

Fiona
Moderator
Moderator

I will pass this on now, thank you! 🙂