When sharing my product the picture is NOT my product

GoddessWhispers
New Contributor

Hi All and Happy Winter!  I have been trying to share my beautiful ornament, card, gift box... whatever product...using the FB share button and/or the share link, however when I post the link the photo is NOT my product but some random generic Christmas product photo of some product(s) that are not even appealing at all.  Does anyone else have this issue, or better yet, have advice for how to make the shares show my actual products again?

 

2 REPLIES 2

LakeEffects
Contributor II

Since it's a weekend, the moderators aren't here to help. I'd suggest clearing your cache and logging out of Zazzle to see if that helps. It's worth a shot.

 

Mark
Moderator
Moderator

Hey @GoddessWhispers,

Sorry to hear about this issue. Would you be able to send on a link to the product this is happening with and a screenshot of the issue if possible please?

- Mark