Zippo Lighters sitting in saved designs rather than under review

SunnyDays
New Contributor III

Over the last few months, I've created a few zippo lighters that have never seen the "light" of day. Instead of showing as under review, they remain in saved designs. None have been approved, nor have I received notice that they were rejected. I have a bunch of collections that are asking for lighters. Is this a known issue?

4 REPLIES 4

Jadendreamer13
Valued Contributor III

I’ve created only one lighter so far. It was approved quickly. If I remember correctly, Zippo created design guidelines that must be followed. One thing I remember is to avoid any design that might appeal to young children that might entice them to pick it up and play with it. It’s a safety thing.

Mark
Moderator
Moderator

Hi @SunnyDays,

I am looking into this with the team now. Once I have more information I will let you know. Thanks!

- Mark

SunnyDays
New Contributor III

Hi Mark, 

I tried to reply below, but a glitch says it's unable to complete the action. Anyway, I resubmitted the five lighters I had in saved designs, one each for two of my stores and three from one other store. One of them has been accepted and moved to its store. The other four are sitting again in saved designs and are not shown as under review. 

Mark
Moderator
Moderator

Hey @SunnyDays,

Our team have asked if you can please resubmit the designs. Please let me know when you have and I can let them know.

- Mark