New Customers Only for Self-Referrals?

whimsywhim
Valued Contributor

Good morning,

Is it true that we can only get self-referrals from new customers only?  

Thank you!

1 ACCEPTED SOLUTION

Heather
Community Manager
Community Manager

Hi Creators - We do encourage to drive new customers to the site, however the answer to the question is no, all customers apply. Thank you! 

View solution in original post

9 REPLIES 9

Jadendreamer13
Valued Contributor III

No.

CrazyMermaid
Valued Contributor II

It is hard to know. There was a post in which a Zazzle employee said that one of the goals of the ambassador program was to reward affiliates for new customers not to compensate for custom work. Sorry I can't remember where that was. I am assuming that at some point this will be true, so I am not getting to attached to income that comes in as a self-referral. My Zazzle business model has always focused on increasing revenues by increasing sales and not referrals so it is business as usual for me. 

As I have said before, I used to make my living through being a full-time affiliate for hundreds of programs. Many of them did only pay for new customers. So if I referred an existing customer I did not get any affiliate referrals or I got a reduced commission. 

Windy
Honored Contributor II

I have not seen anyone speaking lately about whether they still get referrals through the affiliating they do. I have seen a few people say they do NOT.  I wonder if whatever changes Zazzle is making will have the effect that   promoting brings virtually no chance of any kind of a payout to an affiliator. 

Here's what I have cookin' over at Pinterest lately


Jadendreamer13
Valued Contributor III

I get self-referrals from repeat customers. Just received referrals from two returning customers last week. So based on this experience, the answer is no.

MOM
Valued Contributor II

@Jadendreamer13  Ditto. Twice for me as well (within a year, not a week of course, smile).

San FranciscoRSSSan FranciscoBenableBlueskyFacebookflickrInstagramLinkedinPinterestRedditTikTokThreadsvimeoXYouTube

LMGildersleeve
Valued Contributor III

One thing I have learned is sometimes you can't even trust what the Zazzle employee says to you. I'm wondering if the employee's post I and Nelda saw was just this case. If Jill is getting repeated self referrals from the same customer that answers the question for me.

It would be nice to have a Z employee answer this question and put this information to bed once and for all. 

Heather
Community Manager
Community Manager

Hi @whimsywhim The answer is no, all customers apply. 

Heather
Community Manager
Community Manager

Hi Creators - We do encourage to drive new customers to the site, however the answer to the question is no, all customers apply. Thank you! 

whimsywhim
Valued Contributor

Thank you, everybody, for your responses!  Thank you, Heather, for the clarification.  I greatly appreciate it!