Will Someone at Zazzle Explain This Pricing ?

[kashmier]

I checked the items on both US and EU sites to see if there were any options available to change the price. There are none so the totals should be for 18.9% of 4 pillows, The following is how it shows up in my account with todays royalty changes. How do you explain the price I got?   Thanks in advance.

The only thing I can figure is there is someway for a buyer to add options even when there are none available. The normal sale price for the 4 pillows should be in US  $254.52  -  I figured the % made at 2.33%     I would love to know how the options could have been applied. Thanks again

 

[Sara_H]

@kashmier  look at the ++ next to the EUR royalty - you get 20% deducted for VAT before the MFR of 40% is deducted.

Plus they may have a coupon code

Maybe?

[MasterpieceCafe]

I think the bigger question is how did they buy 4 pillows for only 60 euros? That's a HUGE discount.

[Sara_H]

@MasterpieceCafe  shipping to ireland so could have staff discount

[kashmier]

That is why I think the options is screwed up. There are none - it is set for a one size outdoor pillow. Yet 5% supposedly added for user options.  

[ColsCreations]

With pillows, it does not matter which fabric option you set as the default for marketing or even locking it to that type, Zipperless is the base item and any of the other three choices are treated as 5% User Options regardless.

Because of the way user options are calculated, if there's a sizable discount involved they can drag your earnings way down. And as @Sara_H pointed out, the VAT processing fee takes 20% off the final order total before they start calculating the rest. And the "carve-out" for referred sales is now 40% (for Home & Living) instead of 20%.
I don't know how to math in anything but US dollars and it's convoluted enough without trying to account for fluctuating currency conversions, but your screenshot shows that you netted 9.55% (5.94) of the total 62.24 total shown. (I don't know if the total shown on the reports in VAT Fee cases is before or after the 20% is deducted.) Either way, we can't control what discount a customer might get applied and with all the variables in this instance, I am not really surprised at the resulting net.

[kashmier]

What is VAT and 40% on MFR is that the updated, once normal flat fee we used to pay.  Those two deductions still leave me with over $20 - what happened to the other 15.00  They must have had a coupon for more than 50% off.  Or my first thought is they changed the options,  There is no way on the items to do that yet it shows I am making an extra 5% for options. ?  Both sites show the same single item with no choice of even material  It is set to outdoor only. 

[Mariholly]

That’s not entirely true. You can set whatever you want, but once the customer has the design saved, they can change the options. Unless something has changed recently, we confirmed it was possible. I myself have invitations locked to one size, and they were sold in another. There’s a post about this somewhere on the forum.

[kashmier]

Thanks for that. I guess when we put in an option limit that is the only place the item might be found when searched for. I can see that being needed for invitations but, oh well, a sale is a sale, Now I won't think about it too much with invitations. I hate to limit the options there but at times text just might not fit to a smaller size so I just hope the buyer knows enough to not use it if their text is too long.