I checked the items on both US and EU sites to see if there were any options available to change the price. There are none so the totals should be for 18.9% of 4 pillows, The following is how it shows up in my account with todays royalty changes. How do you explain the price I got? Thanks in advance.
The only thing I can figure is there is someway for a buyer to add options even when there are none available. The normal sale price for the 4 pillows should be in US $254.52 - I figured the % made at 2.33% I would love to know how the options could have been applied. Thanks again
@kashmier look at the ++ next to the EUR royalty - you get 20% deducted for VAT before the MFR of 40% is deducted.
Plus they may have a coupon code
Maybe?
With pillows, it does not matter which fabric option you set as the default for marketing or even locking it to that type, Zipperless is the base item and any of the other three choices are treated as 5% User Options regardless.
Because of the way user options are calculated, if there's a sizable discount involved they can drag your earnings way down. And as @Sara_H pointed out, the VAT processing fee takes 20% off the final order total before they start calculating the rest. And the "carve-out" for referred sales is now 40% (for Home & Living) instead of 20%.
I don't know how to math in anything but US dollars and it's convoluted enough without trying to account for fluctuating currency conversions, but your screenshot shows that you netted 9.55% (5.94) of the total 62.24 total shown. (I don't know if the total shown on the reports in VAT Fee cases is before or after the 20% is deducted.) Either way, we can't control what discount a customer might get applied and with all the variables in this instance, I am not really surprised at the resulting net.
I don't understand the question about changing options? Your pillow is published as 20x20 Outdoor only, and Outdoor is an $11.50 upcharge from the base product.
Basically, when you set the only user option at an outdoor pillow, you set it at the upcharge. So, no matter if you set it or the customer changes it, you only get 5% on the +11.50 amount. Just because you made it the only option, and it is a higher priced option, doesn't change the base price that Zazzle set. That is why you still see the upcharge on your royalty report. But that's all I know. I don't seem to have the brain capacity anymore to understand the math.
Seems where I should have made at least $15 on a sale of over $250 I only made $5.94.
But it wasn't a sale of over $250, it was a sale of 62.24 something (Euros I guess, I don't understand the EUR-GB notation). Your screenshot shows that the same customer also purchased a matching sherpa blanket in the same order. There are no User Options on those to complicate things more, just three sizes. When you click through from your royalty report, what size does it show they bought? From that, you could compare the list prices to the 44.50 your report shows they paid to figure out what discount they got, and then apply that discount to the pillows.
Your blanket they bought has a list price of 85.57 for the Medium size. A discount of 48% off results in the 44.50 it shows they paid and the 4.14 royalty is shows you earned.
IF that is how the order went down (it's probably possible another size w/ a different discount % could result in this same exact match) then it would be reasonable to guess they got the same 48% off the pillows.
But "I stopped trying to figure it out will do the same again or else I will drive myself crazy and not get anything done." is probably the best take here. 😉
