30% OFF your paymet when you work from EU

moni21
New Contributor II

Hello, can someone explain me, why I am getting 30% off my payments? I'm paid usually by Paypal, living in Europe. I did not experienced this with with any other platform where I am selling / Also based in the US/ 

8 REPLIES 8

idraw
Honored Contributor

@moni21 

https://help.zazzle.com/hc/en-us/articles/219577928-Earnings-Payments-to-Zazzle-Creators

Possible reasons for earnings being less than expected:
A payment may be less than expected if the Creator/Affiliate…
• …is living outside the United States and is being taxed up to 30%.

Sara_H
Honored Contributor III

Have you successfully completed your W8BEN? They do expire so you have to resubmit it when it does. https://www.zazzle.com/my/earnings/paymentsettings Depending which European Country you are living in depends on the tax treaty it holds with the US. Check with your country's tax office to verify the percentage (eg UK is 0%)

idraw
Honored Contributor

@moni21 

Your answer is here:
<https://help.zazzle.com/hc/en-us/articles/222706728-W-8-Forms>
Read this part:
I live in a country with a tax treaty with the U.S. What information do I need to fill in to obtain the benefit of the tax treaty rate? (Based on W-8 BEN form for individuals)
Some countries have tax treaties with the U.S. that will allow for a tax rate that is lower than the default withholding tax rate for income types such as royalties. You can find a list of countries that currently have tax treaties with the U.S. and the tax treaties themselves here: 
https://www.irs.gov/businesses/international-businesses/united-states-income-tax-treaties-a-to-z
Residents of countries that currently have a tax treaty with the U.S. have the option of applying for a lower tax rate than the default 30% under the treaty by filling out the following:
- All of the information needed for basic acceptance, as detailed in the section directly above.
- All parts of the section “Claiming Tax Treaty Benefits” on your form.

Mark
Moderator
Moderator

Hi @moni21,

A member of the team will reach out via email to assist with this.

- Mark

leon
New Contributor II

Hello. I received my first paycheck and my tax rate is 30%. I want to change my payment setting information to my auntie name and her Paypal account who live in Singapore to get double tax treaty. Is it ok to change? Do i need to resubmit W8-BEN form? Is there any other problem? I am worry something might wrong and close the store. Please somebody help.

Lilypaperdesign
New Contributor III

Hello @Mark, I would like to ask for help on a topic similar to my payment. Sorry if I posted in the wrong place.
Thank you!

Hi @Lilypaperdesign,

I sent you an email on this to see if we can help to resolve your inquiry.

Thanks,

Pádraig