About the "enroll in the Associates Program"

[chriiisss]

when I try to "enroll in the Associates Program" in my account/associates tab, nothing happens, I can't propose myself as an associate.

does anyone know what i'm doing wrong? thank you very much!

[idraw]

@chriiisss 
This info may or may not help, you might have already done all of the following.
It should be this section—……
my /associate/associate

<https://help.zazzle.com/hc/en-us/articles/226336108-How-to-Join-the-Associates-Program>
it states—
login if you already have an account and go to your account section.

Enroll in the Associates Program

Visit the Associate Center and check the box to enroll in the program. 

[chriiisss]

thank you very much for answering! I checked the box, then I clicked the button and nothing happens, it doesn't work for me:(

[Mark]

Hey @chriiisss,

Sorry to hear you are having this issue.

May I ask what browser you are using? I would try clearing cache and cookies before trying again. I would also check to see if you have any extensions or add-ons that may be interfering with the normal function of the site.

[chriiisss]

Im using Google Chrome and I already cleaned all that, nothing works

[twenty20nine]

Same thing is happening to me! I created a new shop on an entirely new account, and I am unable to apply for Associates now. The "Enroll Me" button is not clickable and has no hyperlink attached to it now. Any update on this?

[chriiisss]

so what should I and @twenty20nine  do? thanks

[twenty20nine]

Tried on different browsers, different computers, ipad and mobile. The link itself isn't clickable after ticking the check box. 

[Mark]

Hey @chriiisss and @twenty20nine,

I have flagged this with the team now. I will let you know once I have an update.

[Mark]

Hey @chriiisss and @twenty20nine,

The team have advised that you need to be 18 or above to enroll in the Associates Program. You can update your birthday on your account from My Profile > Settings.

[twenty20nine]

Ha! That was it! It was set to 2023. Thanks so much, appreciate the help

[chriiisss]

Thank you Mark, I updated the date of birth but it still doesn't work for me, maybe i need to do something else..

[Mark]

Hey @chriiisss,

If you can wait a little while and try again later. If it still doesn't work at that point we can investigate further.

[chriiisss]

Mark sorry to bother you again with this but it still doesn't work for me 😞

[Pádraig · Accepted solution]

Hi @chriiisss,

I'm very sorry to hear that you are still experiencing an issue here. I have contacted our team regarding this issue so we are investigating and will let you know once we have an update.

Thank you for your patience!

Pádraig

[chriiisss]

I mistakenly clicked accept solution.

Is there still no solution for me? thanks 🙂

[Mark]

Hey @chriiisss,

Apologies for the delay here. I have followed up with the team now.

[Kribchic]

Same with me, nothing happens. #kribchic

[Mark]

Hey @Kribchic,

You need to be 18 or above to enroll in the Associates Program. You can update your birthday on your account from My Profile > Settings.