Are Cake Stands Discontinued?

[northwestphotos]

The cake stands have been out of stock for a very long time and says that an option is discontinued. I have never known that the cake stands had any options to select from. Can someone please give clarification on this? Thanks!

[Pádraig]

Hi @northwestphotos,

I have reached out to see if I can get any information on these stands for you.

Thanks,

Pádraig 🙂

[Pádraig · Accepted solution]

Hi @northwestphotos,

I can confirm that these cake stands are temporarily out of stock and not discontinued. We don't have an ETA as to when they will be available again for purchase however.

Thanks, 🙂

Pádraig.

[WHS_Designs]

Hi @Pádraig,

Thank you for confirming the out-of-stock status of cake stands. 

Could the red flag warning "Sorry, this product has been discontinued" be amended to "temporarily out of stock
-- please email me when it's back in stock" then, because if a customer were to click on a cake stand inside a collection, the discontinued message is what they would see. 

Thank you
W.H.

[northwestphotos]

There looks to be an update on this product. Today I see that when I click on the Cake Stands, a message says, "Sorry, this product has been discontinued."

https://www.zazzle.com/elegant_pink_and_white_rose_floral_cake_stand-256408392616994007

[Pádraig]

Hi @WHS_Designs,

This is a known issue unfortunately that has been ongoing for a time. We are aware of the issue so hopefully it will be fixed at some point going forward.

Thanks for your patience with this!

Pádraig 🙂

[northwestphotos]

This is a new message that comes up when you click on the product. Now it says, "Heads up! This product has been discontinued." Are you sure this is an error?

[KayeCee]

Bump!

[Pádraig]

Hi all,

Apologies for the delay here. I'll take a look at this issue for you and let you know when we have an update.

Thanks, 🙂

Pádraig.