Authenticate for Chat without a Cell Number

[YesItsRoy]

I've been on Zazzle (primary account) since I made my first purchase in 2005; selling since 2007.  I think that makes me pretty well authenticated 😂, but regardless, am not interested in associating my cell phone number with a Zazzle account.  Or even my home number, really.  I don't use the Zazzle app.

Is there a way to authenticate that I'm a real person to be able to use Chat without giving my cell phone number? 

[Fiona]

Can you please contact customer service (from your primary accounts email address), so they can authenticate it for you!

https://www.zazzle.com/about/ask

Thanks 🙂 

[YesItsRoy]

Thank you so much, Fiona!  I'll do that. 😊

ETA:  Reached out.  Once authenticated, I'll Accept As Solution. ✅

[Zorinda]

YesItsRoy, I was also having this issue. I submitted an authentication request yesterday via the link Fiona provided and just got an email that it was done.  I now have access to chat.  If you also submitted a request yesterday I suspect that you’ll hear soon if you haven’t already.