Hi everyone, I’m hoping someone here can help clarify an issue I’ve been struggling with regarding self-promotion links, ambassador IDs, and royalty attribution. At the moment, none of the sales I generate from my own shared links are paying out any referral royalties, and they are being misclassified in a way that makes no sense. The Issue Whenever I share my own product links—using the Share button on the product page or the Copy Link option—the resulting sales are showing up as: “Referred by a 3rd party” instead of self-promotion / creator referral As a result, I am receiving no referral royalties at all, even though the sale record shows a 50% marketing royalty applied. What’s Actually Happening Here is the exact sequence of events: When I shared links with my Ambassador ID: I received 15%, not 50%. Support told me this happened because including the Ambassador ID automatically categorizes the sale as cross-promotion, not self-promotion. I was then advised by support to stop using the Ambassador ID and to use the Share button instead for self-promotion. When I switched to using the Share button (no Ambassador ID): I started receiving zero referral royalties. Every sale I drove was labeled as “referred by a 3rd party.” This is incorrect, because these were links I personally shared. Zee (the virtual assistant) then told me the opposite — that I should include my Ambassador ID to earn the higher self-promotion rate (up to 50%). When I followed up again, support reversed the guidance again, saying I should not include my Ambassador ID because it will always be treated as cross-promotion (15%). So I have now received directly conflicting instructions from Zazzle on both sides, and meanwhile, my self-promotion sales are being misclassified and generating no referral royalties whatsoever. What I Need Clarified To resolve this, I’m hoping to get clear answers from moderators or other experienced creators: Why are self-promotion links being labeled as “referred by a 3rd party”? What precisely qualifies as a self-promotion link? Should creators include their Ambassador ID or not when promoting their own products? When a sale displays a 50% marketing royalty, should a referral royalty also appear? Is something in the system misattributing these links or overriding referral credit? And most importantly: What is the correct, official method for sharing our own products so we reliably receive our self-promotion royalties? Any insight, especially from moderators, would be incredibly appreciated. I just want to ensure the sales I generate are being attributed correctly and that I’m being paid the royalties I’m supposed to. Thank you, Jessica   ... View more

I can remember being able to find my products in Market Place with regular, non-specific, searches.  With that said, I have looked to find them this year using non photo in most of my Christmas card tags. No luck. I spent a few hours last night, seriously, doing searches in the MP. After manually putting "Christmas cards" in search, it took me four tries across the top to get to a non photo option. Some creators have non-photo in their Title, Description, and Tags. Some in only two and the majority in only the Tags. Then, I went to Zazzle main, scrolled down and clicked Shop Now at the 50% Christmas Cards, and there is a "Non-Photo Christmas" category. Awesome 😊 Q: is there a benefit to putting non photo in three areas of the listing or is two suffice or only in Tags? I can never remember which of these three pull the most weight in searches. Tags?  I realize search results are not only about words in tags. 😉  My marketing efforts are no longer working for me. I plan to spend next year expanding Christmas to 50% of my stores and want to get things correct as far as searches. Thank you for any info. @itsMolly    ... View more

I'm a few days old in Zazzle and it is a bit confusing. I'm working on creating my store, but when I pull a design it wants me to purchase rather than become a product in my store. What am I doing wrong? ... View more

I received an email about "early access black Friday deals" but I don't want to click a link and risk having my own purchase to be deemed 3rd party. Is there another way to see those deals? ... View more

I recently had sales with 440 invitation cards, zazzle made 1250 dollar  And I made 57 dollar. Another one with 130 invitations, I made only 9,63 euro. With 6000 linkovers from pinterest  I made only one referal of 1,10.  So with this making the math, you can work all day long, with no reward. I have 3 shops, 6000 designs, work every day on it and get peanuts, because of all the fees zazzle takes. Because of the 3rd party sales, fees, marketing, you will get 5 percent of a sale. For one card you sell, you will get 5 to 10 cents. How many cards do I have to sell for 100 dollar? Yepp, 1000 invitation cards. A wedding average card demand is 20 to 40 cards, means 40 to 80 guests. To earn 100 dollar, I have to sell  between 30-50 times my wedding invitations. That is a lot with all the competition. I make sales, yes, but it is very very low, I am still pro not even half to bronze. It is definitely not worth the time and money, but I like designing. Is this your experience, too?  ... View more

I see Zazzle has added their new "print-friendly" colors on the customer side. However, there is a HUGE gap between the blues and the teals! (There is also a lack of nice light warm ivory/ beige colors, too.) Since CYAN is one of the colors of CMYK, you'd think that at least THAT part of the color spectrum would be full! You can even see in these screenshots that there's a whole column missing. That's my favorite part of the color spectrum, and I really need that last column, please! ... View more

Seen any of my designs appear in the Market Place without a search for my actual store. I kepts my store at 10% so I could get an equal shot. But is there ever an equal shot without a "hallmark style" designed card?  If I don't actually advertise myself, no one would ever know I have a store. What am I doing wrong? The help I'd get  would be super nice. I've been here for forever. *down and out* Joni ... View more

Hello! Today I tried uploading my embroidery files in Zazzle’s allowed formats (.dst and .exp), but nothing worked. I’m not sure if the system isn’t ready yet or if I’m missing some details. Any insight, information, or success stories would be greatly appreciated. ... View more

I started my Gumroad store a few weeks ago. I have quite a few products listed and I promote on social media daily. I'm getting views but no sales yet. I would appreciate advice from successful Gumroad sellers. I would welcome some constructive criticism. I can't afford paid ads just yet.  Here's my store link if you want to take a look.  https://7178254636930.gumroad.com/ ... View more

The payment is in the Earnings History, but my order doesn't show up in my Royalty History? We no longer make the pennies on our own purchases? ... View more

I received an email that said that I have a message on Zazzle, but when I try to view the message it wants me to verify my 16-year old account by adding a cellphone #.  The problem is that I don't have a cellphone. The message is from a buyer asking a question.  I would like to respond to them but can't at this point. How can I get this resolved? FYI: I have been a creator on Zazzle for over 16 years and have sold over 2500 items over the years. FYI: I tried to use Zee (the Zazzle AI), but it is basically useless. ... View more