I purchased one of my products while I was logged into my designer account, clicking on the product from my store management page. When I looked at my royalty history, it said my purchase was 3rd party under Referred. It also took out a 45% percent marketing fee. Shouldn't my purchase have been labeled as "self" under Referred? When I contacted support about this, they did not address my issue. They sent me the following:  "There are a number of limitations that can prevent a referral from being successful. There is no way on our end to tell exactly why the referral was not obtained.    It is also important to note that the referral program is a reward system for Creators who have brought new Customers to Zazzle and not a benefit for helping those who have already discovered Zazzle.    The most common limitations are as follows:   1.    The customer has an ad blocker installed on their browser. 2.    The customer changes their browser in the time between clicking the link and completing the purchase. 3.    The customer changes their device, i.e. clicking the link on mobile but placing the order on desktop. 4.    Changing domains, i.e. going from zazzle.com to zazzle.ca. 5.    The referral cookie has expired between being clicked on initially and the order being placed (cookies register to the user’s browser for up to 7 days). 6.    The Customer contacted the Creator but have already been on the Zazzle site. Examples of this are customers reaching out via chat, but this can also happen if a customer reaches out via another contact channel   Unfortunately our Community Team does not have the means to investigate these inquiries as there are too many variables and we cannot retroactively apply a referral.   If you have any follow up questions, please reply and we will be happy to help."   I want to reiterate I, myself, was the customer and I am informing Zazzle my purchase came through my store management page. My question is: Why was my purchase through my store management, while I was logged into my designer account, labeled as a third party taking away a marketing fee? Thank you for your explanation in advance.  ... View more

I have multiple products created that I have used for ordering product samples for my physical product business. I would now like to begin selling POD on Zazzle using the products I've already created. I can't seem to find how to do that...All I see is the option to create a product from scratch when opening your store. When I go to MY DESIGNS, I see the pencil icon, but that only allows me to add a title/description. I have scoured Youtube and Zazzle communities and can't find any instructions on how to do this. Please help! Thank you so much! ... View more

Hi everyone, I'm almost finished developing a Windows app I've been working on for a few years now that's designed to help artists with copyright protection and I'd like to get some feedback on your experiences with image theft and how it's affected you and your income that I hope will help with marketing and future development. You can just answer here and I'll check back now and then to see the responses. Thanks.  1. How often do you discover that one of your designs has been stolen?  2. What methods or service do you typically use to find stolen designs?  3. What actions do you take when you find a stolen design?  4. Do you feel that image theft has noticeably affected your sales?  5. Do you feel that it's getting better or worse?   I'll also be needing some beta testers when the time is right so feel free to volunteer now, though the app probably won't be ready for a few more months.    Thanks in advance. 😃   JD   ... View more

I saw a hint today that more changes MIGHT be coming ... when I created and began to list a new vinyl sticker, at first a LOT of options popped up that were not there yesterday for me... including "laptop stickers". I was so excited that before I chose this, I jumped into a facebook group for designers to share the news...however, when I went back to the page, it had defaulted to the old crafts & party supplies> scrapbooking I sure hope there will be new categories! Some are sorely needed...for example, UNISEX t-shirts instead of being forced to choose mens or womens.  Anyone else notice this or heard abt it? ... View more

Hi everyone, I’m new here but I’ve been doing a lot of research and gathering every tip I can find. I came across something that surprised me, and I’d love to know if it’s true. I’ve read that Pinterest tends to treat direct links from Zazzle as “low quality,” which can hurt both reach and conversions. Some experienced sellers say this is why many people struggle to get sales from Pinterest traffic. Here’s the reasoning they give: Direct Zazzle links often lead visitors to a “landing page” with 60+ other products, causing overwhelm and low conversion (some report 0.03% conversion rates — thousands of visits for just one sale). Visitors from Pinterest are often “cold” — they don’t know Zazzle, don’t trust the brand yet, and may leave without buying. Pinterest prefers unique, original content, not duplicated product listings. The suggested solution: Create your own blog or website with valuable content related to your niche. Feature your Zazzle product in context (stories, tips, themed posts). Send Pinterest traffic to your blog post first, then link to the product. This builds trust, keeps your product in focus, and lets you control the description and presentation. Some even claim this can lead to 10–25× better conversion compared to posting directly from Zazzle. Has anyone here tested this approach? Is running a blog really worth the extra work for long-term Pinterest + Zazzle success? ... View more

Zazzle apparently has new color guidelines, and now they are recommending CMYK instead of RGB? And no more JPGs and PNGs? How does that work for full-color images like watercolors and photos? Those would look horrible with the limited color range of CMYK. And I work mostly in Photoshop, not Illustrator, so all my graphics are RGB. Not to mention the thousands of dollars I've spent over the years on RGB graphics. This is really going backwards- one of the big breakthroughs of POD was the ability to print RGB instead of CMYK, which was the industry standard for regular print-shops that required vectors. https://help.zazzle.com/hc/en-us/articles/31818643206807-Zazzle-Print-Colors-Guidance ... View more

I have an image where i removed the background, then added a different background.  I would like to group the image and background, but it does not work when i select both, then click group.  i am trying to create and save this new image.  any suggestions would be appreciated.   ... View more

Hello Zazzlers! I'm looking for input from folks who have experience with Zazzle calendars. I'm contemplating making a coloring calendar and I'm wondering if the paper used to make the calendars is suitable for coloring with crayons.  Thanks!  Juliet         ... View more

How do you make collection photos?  I'm doing a total store revamp.  I think I've got the concept of product photos and I've been making those in Canva.  Not very well but better than nothing.  However, I'm stumped on collections.  Guidance?   ... View more

I had a customer this morning transfer a design to a "getuncommon_case" -- when I try looking it up nothing shows.  Any idea what it is -- perhaps it was a brilliant idea and I should be doing it also? Vivian ... View more