Calendars appear to be sold out?

[jennysetchell]

Calendars sold out? Surely not? I can't believe this - all of a sudden some designs are, and some not. Both horizontal and vertical are gone - so what is going on? Anyone help shed some light on this? One example from my store is https://www.zazzle.com/organs_in_their_place_horizontal_calendar-158182167062315892?color=red

Thanks for any help

[jennysetchell · Accepted solution]

I am replying to my own question as I believe I have found the problem - all of the supposedly sold out calendars had coloured wire - and once I changed it to black the calendars were miraculously back in business. This is surely a bug?

[Pádraig]

Hi @jennysetchell,

Thanks for your post. I was able to replicate activity similar to what you described in your original message so I'll pass it along to our team here to investigate further.

Pádraig.

[jennysetchell]

Thanks so much. Some were ok and some changed of their own volition - it was the strangest thing! 

[Pádraig]

You're welcome. It looks like the issue was the red color wire according to the URL link provided. That color isn't supported anymore but the black and white options are still available 🙂

Pádraig.

[BKMuir]

I checked my calendars and do not see them as SOLD OUT. I am on Zazzle.com in the US.

I clicked on your link and see that every selection (Location/size) is SOLD OUT ??? Not so on the dotCOM site.

Searching your product ID on the US site - all is well and available. ???

[jennysetchell]

Thanks - but I discovered it was the colour of the wire which flagged the calendars as sold out. If it had anything other than black wire, it was sold out! Now changing them all

[BKMuir]

Glad you figured it out. I was meaning to check the wires, but forgot!

[Barbara]

I've checked my calendars, and regardless of wire color, they're all in stock.

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