Changing Seller e-mail

BKMuir
Valued Contributor II

I am having access problems with my e-mail of 20 years (Ugh!!)

When I change my contact e-mail on Zazzle, what problems will arise?
I seem to recall a thread (possibly in the old forum) but can not locate it here.

I shouldn't have any problem with payment as I am on PayPal and have both e-mails listed.
Anyone have recent experience with this type of change?

4 REPLIES 4

idraw
Honored Contributor

If it were me, I would call Z tech support/customer support, just to be on the safe side (regarding login and payment issues). In my recent experience, tech/when you get the right one, has been very helpful. Today being Friday, I would call before end of day, or you will have to wait till Monday to get anyone on the phone.

randysgrandma
Contributor II

There are two places you have to change your email on Zazzle. One is your preferred payment method. I did recently change mine, but both my old and new email are still listed on PayPal. So far, no problems with getting paid on schedule. 

Emma
Moderator
Moderator

Hi @BKMuir , 

Many thanks for reaching out. As @idraw has suggested, I would advise getting in contact with our Customer Service Team here. They'd be more than happy to answer any questions you may have on changing your email address 🙂

- Emma 🌻

BKMuir
Valued Contributor II

Thanks for your responses everyone.

I called Zazzle Customer Support and had my questions answered. Changes have been made - so far - so good.