Customer Wish List

[PlayfulPixel]

Is there a function on the site where a customer is able to store a design/s to buy later - a sort of wish list like you would find in Amazon?
If so, where is this done.
If not, perhaps it could be considered as a new feature?
I ask because I've just been given some feedback on the purchasing process by a customer and she asked the question. Thanks.

[PenguinPower]

Sort of … I don’t think there’s anything explicitly called that, but you can “like” things and that stores them in a list. Also anything you’ve opened and begun to customize gets stored in your “saved designs” - I believe all customers have that, not just us. 

[PlayfulPixel]

Well this customer told me that she had 'liked' the designs but then couldn't find them when she went back in to order them. So it isn't obvious where that happens. Do you know where the list of liked designs are, if you're a customer?

Also, a fairly new customer probably won't know that any designs that are customized will be in 'saved'. We as creators know that, but I do think that more could be done to help customers do this sort of thing. This lady cannot be on her own.

[Mariholly]

They can create their own private or public collection. Some clients save my designs in their own collections to compare and purchase later. Also as favorites, both ways are correct.

[Mariholly]

Don't take my answer into account. about the collections. Sorry, for some false reason I had that memory in my mind, but I haven't been able to reproduce how to do it for a client.

[Pádraig · Accepted solution]

Hi @PlayfulPixel,

Thanks for your feedback here and sharing the customer's experience. I believe our Likes feature serves this function. You can access your Likes under the Likes tab on your profile page or by clicking on your profile image in the top right hand corner of the site and selecting Likes within that menu. 

I hope that helps. Thanks again.

Pádraig

[PlayfulPixel]

Thanks @Pádraig  - that's very clear. I shall let the customer know.