Solved: Disable Downloads

ChrisArt · ‎04-11-2023

Hello,

How do we disable downloads for our products? Thanks for any advice.

Chris

Lisa-B · ‎04-11-2023

All creators were opted into our new digital downloads, they did have a option to opt out by the migration date. We sent a email, notification to all accounts and there was also forums posts on this.

You can still set it on all products per store by using the bulk actions on all products and selecting to not have the digital download option.

Lisa 💮

View solution in original post

PacifierCity · ‎04-11-2023

@ChrisArt

https://community.zazzle.com/t5/instant-downloads/stop-instant-downloads/m-p/67601#M808

PC

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-Thoughts from Pacifier City a JB Designs brand. Follow/join us on Pinterest. Visit Pacifier City Cards for Amazing Kids Birthday & Holiday Cards. It's Elementary is for K-5 kids, parents & programs. Please promote and share our goods. Thanks! #pacifiercity

Lisa-B · ‎04-11-2023

Hi @ChrisArt

All creators were opted into our new digital downloads, they did have a option to opt out by the migration date. We sent a email, notification to all accounts and there was also forums posts on this.

You can still set it on all products per store by using the bulk actions on all products and selecting to not have the digital download option.

Lisa 💮