Drumsticks Discontinued?

[Mouse]

Are drumsticks discontinued? They show for sale but in the backend of my store they show as discontinued. 

[Mark]

Hi @Mouse,

I have taken a look and I don't see any discontinued warning on the drumsticks in your store. Would you be able to pass on a PID and screenshot showing the issue please?

[Mouse · Accepted solution]

Hi Mark, I was able to get help on this issue directly through zazzle. It has since been corrected. Thanks for the reply. 

[ColsCreations]

Mouse says she found her answer, but what was it? Have they been discontinued or not? This is a product I never even knew we had. Might be fun to do some with a matching guitar pick if they aren't discontinued.

[Emma]

Hi @ColsCreations , 

I can confirm that Drumsticks are not discontinued, and are available for purchase on the Marketplace (and in Create Your Own, if you're interested in adding these to your Store 😁). 

- Emma 🌻

[Mouse]

I'm sorry, I should have said the reason. It was showing in my stores backend as discontinued. Zazzle said they went in later and checked and it was corrected so an issue on my store alone I suppose. Luckily I took screen shots or they's think I was losing it. LOL!

[migned]

in my store too - discontinued drumsticks

[migned]

in my store too - discontinued drumsticks !?

[Mouse]

I no longer have the issue, I posted that I contacted zazzle and they said it was a glitch. It was gone by the next day. If yours still shows discontinued, I'd contact zazzle.

[Mark]

Hey @migned,

I have passed this on to the team now. Thank you for flagging.

[Rebecca]

Hi Mouse and migned,

Thank you so much for bringing this to our attention, I have highlighted this with our team!

Kind regards,

Rebecca 

[Mouse]

These posts are so confusing. LOL! I personally no longer have the issue as per my updated posts below. Not sure if zazzle fixed it after I contacted them or it went back to normal on it's own but the next day they no longer showed up as discontinued. 

[JLynnW]

Drumsticks are appearing as "Discontinued Product Line" on my store's backend with no option to add to collections etc. I had deleted the few that I had designed over the past few years because of this, but now it appears they are not discontinued. Please advise. Thank you.

Product ID: 256702965972776673
Product ID: 256713110515443289
Product ID: 256060045973334814

[migned]

in my store today again - discontinued drumsticks 😕 ( only for new designs )