Envelopes for a Wedding Suite...

GraphicAllusion
Contributor III

Does anyone know exactly what category they officially are supposed to go under? I've never been able to find one, and now my wedding envelopes in my wedding suite collections are lumped under 'Bonus Products', where there's an empty slot to drag it into called 'Wedding Envelope' the dragging isn't working, so I'm assuming I originally put it under the wrong category (think just weddings/invitations because I couldn't figure out where else to put it). What do others do with envelopes - especially ones meant for weddings. TIA.

7 REPLIES 7

Cat
Honored Contributor III

Same issue here. The new collection architecture seems to have a spot for wedding envelope liners (which nobody ever buys) but not for envelopes themselves. All of mine are categorized as: Weddings > Invitations & Stationery > Mailing Accessories > Envelopes - so I don't think they're miscategorized.

Are we supposed to be able to drag things from the bonus items section into one of the other sections? If we are, that feature doesn't seem to work.

____________________
Cat @ ZingerBug Designs

Cat, from memory I have been able to drag and drop to change the order of products within the recommended section once they are already there, but the only way I've been able to get products out of the 'Bonus' section and into it's proper slot above the line has been to click on the empty slot itself (it was a Save the Date postcard) which takes you to the page showing you the right category tree for the product. I then went into my actual Save the Date product page and edited the category tree in there, saved it, and came back to the Collection page, refreshed and voila it worked. The trouble is the categories are getting more and more complex. I think I originally had my Save the Date postcard under a previous category that looked right, except now there is a new Weddings category at the top of the category tree and the Collections wanted it put there (which is understandable as it was in a wedding collection).

Laura
Contributor III

I believe we have them categorized correctly under Wedding > Invitations & Stationery > Mailing Accessories > Envelopes however when I go to add envelopes to the recommended products section it wants to pull them from Weddings > Invitations & Stationery > Day-of Stationery > Menus so I believe it's a bug.

Adding, matches are also not pulling from the proper department tree category. Instead of Weddings > Gifts & Favors > Favors > Wedding Matches it wants to pull them from Weddings > Gifts & Favors > Packaging > Wedding Matches which doesn't exist.

Also for candy and drink mixes, instead of Weddings > Gifts & Favors > Favors > Candy Favors & Drink Mixes it wants to pull them from Weddings > Gifts & Favors > Packaging > Candy Favors & Drink Mixes which also doesn't exist.

Another is baked goods, it wants to pull them from Home & Living > Food & Drink > Baked Goods which doesn't exist either.

Laura
Contributor III

Yet another is can coolers, instead of Weddings > Gifts & Favors > Favors > Wedding Can Coolers it wants to pull them from Weddings > Gifts & Favors > Packaging > Wedding Can Coolers which doesn't exist.

Baylee
Valued Contributor

Another problem one  ...'Gift Wrap' is pulling in gift boxes from Weddings > Gifts & Favors > Wedding Party Gifts, but should be pulling from 'Crafts & Party Supplies > Gift Wrapping Supplies'

 

Yes, I noticed the 'Menus' thing as well (instead of opening up the 'Wedding Envelopes' option). It is most definitely a glitch. I have been able to change my product category option to the matching/expected one for a couple of other products by doing this - clicking on the empty 'slot' - and it's worked ok and removed these products from 'Bonus' to above the line, but overall it does seem to be all over the place at the moment. 🙈

Laura
Contributor III

Hooray, this has been fixed!! Thank you Zazzle Team!!