Glitchy Design Tool

vimbaiz
New Contributor III

Is it just me or the design tool has been glitchy for the past two days or so?? 🤔 I can't seem to move anything around or size anything. Everything just gets stuck and then moves in all the wrong directions after a moment. I've been experiencing this both on mobile and desktop and just wondering whether it's just me or some of you are also experiencing this 

7 REPLIES 7

Zizzago
Contributor II

Yes it been a nightmare lately, I keep having to close the design tool and go to saved designs to start again and again 😠

Jadendreamer13
Honored Contributor

Yes, the preview feature has a delay, and the move item forward/backward feature isn’t working at all.

Cat
Esteemed Contributor

Driving me batty! I position an image and it suddenly snaps back to where it was, or I'd open a design, and the images would just move on their own! I finally just gave up yesterday. Really frustrating. I hope it's better today.

____________________
Cat @ ZB Designs

Same problems here on safari for iPad…

jessletterman
New Contributor III

I've been having issues as well. It freezes or rearranges the text and images when I didn't want it to. I also had occasional problems with the zoom tool doing the opposite of what I wanted it to. I've tried Firefox, Chrome, and Edge, but it doesn't seem to matter which browser I use. 

Anne
Valued Contributor II

@vimbaiz Thanks for posting this. I thought I was having issues with my recent upgrade (or downgrade?) to Windows 11. And also with the grids, that keep giving all sorts of troubles. But maybe it is related to the ill-thought out AB or whatever test. 

Anne Vis Icon

SJoy
Valued Contributor

This has been going on with me for a few months, actually. I thought it was just something to do on my end. I have the same glitch design tool. Sometimes it snaps things back after I moved them. Other times it freezes up and won't let me do anything and I have to go back to the product page, refresh it, and then click edit to enter back into the design tool. Sometimes I have to repeat this process multiple times during the creation of one single product. Lately the font tool is totally lagging for me. I can go through and click to change a font and it just sits there not doing a thing. Then I have to run through the process I just described to get it to work again. It has made things quite difficult even on simple designs.