SheaPrints
Valued Contributor

SVG files are great for customers who want to match specific brand colors or wedding color scheme etc. but they must be selected in the design area to access color options. When used as picture frames (or "picture shields" with cutouts), they prevent customers from selecting the photo beneath. The new customer design tool recommends locking frames above template objects, but SVG frames must remain unlocked.

This could be solved by enabling photo selection within the 'open area' of an unlocked picture frame. Is that a possibility? Plus, this would be super helpful for designers without access to the 'Replace Feature' option, as many older designs face this photo-blocking issue with normal unlocked frames!

Example: https://www.zazzle.com/cute_personalized_photo_custom_color_love_heart_classic_round_sticker-2564398...

The heart frame is an SVG that customers can select and see the color options. It's unlocked and positioned above the photo. But, only the SVG can be selected in the design area because it's layered above the photo. Repeated attempts to select the blocked photo could result in accidentally shifting the picture frame. If only the photo could be selected within the open area of the frame!

ScreenshotSVG.png

1 Comment
Mark
Moderator
Moderator

Hey @SheaPrints,

Thank you for your feedback. I'll pass it on to the team.