How can we report inaccurate Cover Photo Mockups?
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05-25-2023 12:11 PM
I recently came across a product that shows a cover photo of a zippered and shaped backpack, when the product is a drawstring backpack. I thought this should be brought to Zazzle's attention - perhaps with a "Report this design" link.
This link opened the following, with no explicit check box, such as COVER PHOTO INAPPROPRIATE. There are more and more of these incorrect cover photos that need cleaning up, yet you must choose a check box. How can we report them (if we happen to come across them)?
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05-25-2023 04:57 PM
I've recently seen several cover photos on highly-ranking search results that aren't representing the Zazzle product correctly. Mugs, Cornhole Boards, and tote bags specifically. Would be nice, given the apparent weight that cover photos have had/may still have, for inaccurate photos to be somehow flagged so designers can fix them (or have Zazzle remove them when inaccurate.)
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05-25-2023 06:20 PM
In addition to cover photos showing products that are inaccurately represented, I’ve also noticed that some poorly designed cover photos are showing up in the marketplace. Poorly executed cover mock-ups don’t help creators sell products, they decrease Zazzle’s profit margin, and they detract from other products shown in search results. Perhaps cover photos should go through an approval process.
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05-25-2023 10:37 PM
I have to respectfully disagree. "poorly designed" is subjective and you, me and the Z people who would be tasked with the reviewing would likely all have different ideas of what is or is not "poorly designed". Things like this need clear rules everyone will be held to same such as must accurately reflect the product being offered, no IP infringements etc ... Making it a matter of taste would be a recipe for disaster. The designs we publish on products aren't even subject to such arbitrary culling. I agree with @BKMuir that there ought be something like "Inaccurate Cover Photo" in the reasons for reporting list, but having them approved/rejected based on someone's personal opinion of the design gets a hard NO from me.
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05-30-2023 08:57 AM
I agree with ColsCreations. And also, I figure if some of the cover photos are poorly designed and unattractive, it'll help me compete better!
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05-30-2023 11:19 AM
Are you going to start reviewing product design next?

