I can't see my products on my store.

elysee24
New Contributor

To whom it may concern,

My dear fellows, my name is Elysee Sarazin, I have just opened my store: vogueclass, on Zazzle. I loaded 15 products so far but I can't see them when I click on Products: It just says: oops, something went wrong.

What should I do, please?

Regards

Elysee Sarazin 

 

3 REPLIES 3

YSS
New Contributor III

Hi Elysee, no worries, if you can see your products in store management, it may take some time (like a day or 2) but they will show up on the public storefront eventually 🙂

Sara_H
Honored Contributor III

@elysee24  it can take up to 72 hours for new stores to populate with new products as they need time to index on the website. Be patience, keep creating and they will appear eventually 

Lisa-B
Moderator
Moderator

Hi @ elysee24

Sometimes, depending on server traffic, you may experience a slight lag in the posting of public products.

Additionally, some Zazzle products must go through a more thorough approval process which ensures the compliance of the design with product-specific Zazzle regulations.

This must be done before they can be offered for sale to the public. Generally, these delays shouldn’t take more than 72 hours.

However, at a time of high volumes of uploads, additional delays can be experienced, which can add further time to the amount required for our systems to upload designs.

Thanks for your patience.
Lisa 🌺