I have a direct message from zazzle that says

[ZBug]

"𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐞𝐝 𝐦𝐞𝐬𝐬𝐚𝐠𝐞 𝐟𝐫𝐨𝐦 𝐭𝐡𝐞 𝐬𝐲𝐬𝐭𝐞𝐦:

𝐘𝐨𝐮𝐫 𝐒𝐡𝐨𝐩 𝐡𝐚𝐬 𝐛𝐞𝐞𝐧 𝐬𝐮𝐬𝐩𝐞𝐜𝐭𝐞𝐝 𝐨𝐟 𝐟𝐫𝐚𝐮𝐝

𝐘𝐨𝐮 𝐰𝐢𝐥𝐥 𝐧𝐞𝐞𝐝 𝐭𝐨 𝐠𝐨 𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐚 𝐯𝐞𝐫𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐩𝐫𝐨𝐜𝐞𝐬𝐬 𝐭𝐨 𝐜𝐨𝐧𝐟𝐢𝐫𝐦 𝐲𝐨𝐮𝐫 𝐢𝐝𝐞𝐧𝐭𝐢𝐭𝐲. 𝐏𝐥𝐞𝐚𝐬𝐞 𝐜𝐨𝐦𝐩𝐥𝐞𝐭𝐞 𝐭𝐡𝐞 𝐟𝐨𝐫𝐦 𝐭𝐨 𝐯𝐞𝐫𝐢𝐟𝐲 𝐲𝐨𝐮𝐫 𝐝𝐞𝐭𝐚𝐢𝐥𝐬 𝐯𝐢𝐚 𝐭𝐡𝐞 𝐥𝐢𝐧𝐤 𝐠𝐞𝐧𝐞𝐫𝐚𝐭𝐞𝐝:

There is a weird link in it.

Has anyone seen this before?

[PenguinPower]

What's even weirder is that the preview for your message is in Korean..  Many people have been getting messages that they need to "verify" their stores. It's a scam.

[ZBug]

I thought so, but I've been having weird backend captcha issues the past few days, it weirded me out.

[orientcourt]

Big scam !Be aware!

[Windy]

That's some crazy Korean lingo in the preview message, says RED BEAN POT over and over again, among other nonsensical things.

[ZBug]

I didn't get any Korean lingo or RED BEAN POT. Oh my!

Z caught it and removed it though.

[Sara_H]

I was feeling left out but just got one from 'Zazzle Verification'

Perhaps they could stop new users from writing the word 'Zazzle'  in either the first name/last name in the edit profile of our member accounts when they are setting up their spam accounts? ' with a message 'sorry - this word is forbidden" 😂

[northwestphotos]

I just received a message as well that says that Zazzle is updating their payment system and has put sales in my store on hold until I verify my account via a link. Is this a scam???

[Sara_H · Accepted solution]

@northwestphotos I would say yes. Official Zazzle people won't contact you through messages only via their official email address so report then block

[Windy]

Yes, that's a scam.

[stellar]

 I also got this message just now, I'm new to Zazzle I just created my account 5 days ago, and did receive this kind of message below. It's weird...

Dear Seller,

We are delighted to have you as part of the Zazzle Support community!

It has come to our attention that one of your customers has made a successful purchase of your product. Unfortunately, there seems to be a minor technical hiccup that is causing this transaction to not reflect in your account. We understand that this can be frustrating, but we assure you that we are here to help.

To rectify this issue promptly, we kindly request you to complete the verification process for your store on our website. By doing so, we can ensure that your sales are accurately recorded and that you receive the appropriate credit for your hard work. You can access the verification form by visiting the following form: <link removed by moderator>

We greatly appreciate your cooperation in resolving this matter. Your dedication to your store and our platform does not go unnoticed, and we want to make sure you receive the recognition you deserve.

Thank you very much for your understanding and support.

Warm regards, Zazzle Support

[stellar]

Unfortunately, I replied to the link because I thought I needed to verify my bank details, did put my bank accounts and name because I still haven't put any bank account or PayPal on my payment setup, I hope I will not get scam 😞 but when I enter my bank details it says I need to put the amount of savings in my bank account, I did put a number but it says they cannot access my account because my savings are not higher than 200 euros, I suspected it was a scam afterward. I'm so sad right now...

[Windy]

I would suggest calling your bank and seeing what they recommend in the way of account protection. Maybe they will want to issue you a new account number. 

[stellar]

Thank you so much for your concern, I will do that thank you.🙏🏻

[Heather]

Hi Creators,

Thanks for flagging this issue. Our team is actively addressing it and implementing additional measures to enhance safety for our Community. Please disregard any messages requesting personal details via chat, as Zazzle will never ask for them in this manner. For more information on how to handle chat spam, please view our help article for guidance. If you have further concerns, please reach out to us directly via email at team.designer@zazzle.com. 

Best,

The Creator Team

[GraceGirl]

I also received one.  The link is strange.  

[kashmier]

It would be nice if the message area contained a spam button so we can feel content with not just assuming a message is a scam. It will also let everyone know that this possibility exists (fraud in the system) - these things make me wonder if answering any messages is safe. It would be easy to ask a question that will get a designer to try and help the sender. If one is not familiar with the layout of their item links bad things can happen. I have been getting them with a Z official looking logo next to warning that Zazzle employees are labeled with official badge.