In general I really like the new customer interface - I think it's easier for them to customize things and it makes it clear that they are the ones doing the customization. The one thing I think is lacking is that there's no longer any place to add instructions to assist the customer. You can put something in the general design description, but that doesn't appear in the design screen so they won't see it when they need it.
I'm not talking about labels for every field, I think that's overkill, but having one area where we could explain anything that's in any way complicated or not intuitive would be helpful. It would be ideal if the field was editable on the "edit details" area (so we could add/change it without needing to change the design) and it would appear somewhere in the customer interface as they are personalizing the design.
For example, today I got a message from a customer who was trying to personalize a wedding save the date card with a calendar on it, similar to this one: Tropical Beach Watercolor Calendar & Photo Wedding Save The Date | Zazzle
She didn't understand that she needed to drag the heart to the correct date and somehow thought that I would be taking care of that for her before it printed. I used to provide those instructions in the field labels, but since those are gone, there's no place to tell them what they need to do, and apparently it wasn't obvious (to her, at least) that she could drag the heart herself.
If there is some place I've missed where I can add instructions, I'd be delighted if someone could enlighten me.
p.s. Didn't there used to be a suggestions board? Did it disappear or did I just hallucinate that it ever existed?
