Linking corrected listings

klsantillo
Contributor

 I'm so very upset! Last month as I was designing several all in one invitations, I noticed that the Design Studio was changing the labels on my tags as I was typing them. For example, I would type in the field label, "Respond by Date" in the correct field, but it would add it to the "Groom's Name" field as well. When I would try to correct that, it would change the other field label as well! Anyway, I thought I corrected it on the designs it happened to, but yesterday I found several that are already on the market that were not corrected. Unfortunately, they are all highly viewed designs. I had to correct them, which means the old design is no longer visible (I made them hidden). In the title, I added the word FIXED for anyone who looked at that design before, but I'm really upset that this happened. Mad at myself as well because I should have double checked them. Is there any way to drive traffic from the OLD design to the NEW design? I shared them all again to pinterest as well. Thanks!

3 REPLIES 3

CreativeLeahG
Honored Contributor III

There isn't BUT you could contact Zazzle Team Designer to ask for limited access to the 'edit design for sale' option which is not accessible presently for general use. This enables you to correct the error on the existing designs and submit them for review pending going back into the marketplace.

If you copy your post here or link it to them, they will understand your request.

Thanks. How do I contact them? 

KS

Baylee
Valued Contributor

Just for future reference, this will happen when both your labels have the same 'URL parameter name'. You have to make sure each different label has a unique URL name. Conversely, if you have a name (for instance) in more than one place on your design, you can use the same URL for both so that the template only requires the customer to enter the name once.